Facilities Manager

Additionally, provide support to other IWM department projects within resources.

To monitor that H&S policy is carried out on a day-day basis across the sites managed to provide help and support to other managers and to raise to the attention of the Head of FM any issues that require intervention.

Facilities Management

You will act as primary client contact at your IWM Branch for all FM matters, to deliver a professional hard and soft facilities management service that supports the corporate and branch needs of the IWM.
You will manage the development of the FM service delivery, identifying need for improved service standard levels where appropriate. You will monitor and evaluate the contractor's performance against KPIs and SLAs, ensuring, operational, policy and contractual requirements are met.
You will support the Head of FM with guidance from the Head of Business Support, for the financial management of the contract (s) – this will include budget control, invoice problem resolution, applying financial sanctions for non-compliance and will manage department spend in a proactive manner, seeking the best value at all times.

Compliance

You will conduct regular checks to maintain the high standards of service provision required. Maintain relevant records of checks and liaise with the contractor, reporting any fall in standards and the remedial action taken.
You will support the Head of FM to identify innovation and improvement to the contracted service, working with the contractor (s) and other stakeholders in your branch to ensure efficiencies (quality, financial, managerial and protective) are identified, developed and implemented.
You will identify any risks and non-compliance and in partnership with the contractors instigate immediate corrective action – this may require solutions to enable operational continuity, albeit with less risk. You will keep full record of any performance issues and action taken to resolve and precent any recurrence, escalating them as defined in the contracts.


General Responsibilities

Provide support and advice to other IWM internal departments, liaising on a regular basis to understand needs and objectives.
You will support the implementation of sustainability initiatives throughout all branches ensuring all opportunities for reducing carbon footprint are fully considered. Actively monitor all utility consumption, ensuring that issues are addresses at the earliest opportunity and that all initiatives are fully explored, costed and presented to the Head of FM and Compliance.
You will ensure the provision of the required environmental conditions for the collections and a safe and comfortable environment for the staff and visitors; together with managing life safety systems and providing advice for the Business Continuity Plan (BCP).
You will support and cover for other colleagues in the FM department when required and undertake other tasks and projects as directed by the Head of FM and Compliance.
You will carry out necessary risk assessment for FM tasks, investigate accidents and near miss incidents to produce recommendations to minimise recurrence.

You will be responsible for managing and delivering minor works, special projects as required with support of the Estates Projects Section.
For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.

Museum Website: https://imperialwarmuseums.tal.net/vx/appcentre-ext/brand-4/spa-1/candidate/so/pm/1/pl/3/opp/445-Facilities-Manager/en-GB