Head of Digital, Brand & Marketing

Permanent / Full Time

Hours: 37 per week (Monday - Friday with a willingness to work evenings & weekends to meet the needs of the business)

Salary: £50,000 per annum

Location: Hot Desks across Birmingham Museum Sites / Hybrid

This new role will play a crucial part in leading the direction of Birmingham Museums Trust’s (BMT’s) Digital, Brand and Marketing teams who in turn are critical to sharing our vision, connecting with our audiences and using digital as a vehicle to bring our encyclopaedic collection to life.


This role will lead our Digital team who are responsible for a variety of digital projects, our web and digital platforms. The Digital team connect with our audiences both onsite and offsite and support wider teams across BMT to showcase their work. The role will also lead the Marketing team who communicate to our audiences, share our programming and inspire the people of Birmingham and beyond to engage with the trust. Our Marketing team are also responsible for our brand sentiment and customer feedback and this role will play a crucial role in ensuring we constantly adapt and grow based on our visitor feedback as well as develop brand awareness through an effective comms and PR strategy. This role will also have responsibility for our IT function, the team which underpins our ability to operate digitally and at pace.

To succeed in this role you will need to be able to demonstrate the following skills and experience:

An understanding of the Trust's commitment to equality, diversity and inclusion
Strong leadership skills
Experience of leading and growing a marketing/digital or communications function.
Can demonstrate strategic thinking and problem solving
Experience of implementing change and measuring success/ progress.
Experience of legislative requirements in our business areas and health & safety
Strong reporting and financial acumen to manage marketing and comms ROI.

This is an exciting opportunity to play an instrumental role in delivering Birmingham Museums Trust’s vision to create hope, social trust and belonging. 

Further information can be found on our website where you will be able to read through the job description and apply (CV's are not accepted).

Interviews will be taking place  week commencing 5th August. In advance of the interview, you will receive a copy of the interview questions to prepare, and you will have an opportunity to express any reasonable adjustments you might need. As part of this interview you will be asked to deliver a presentation – the topic of which will also be shared in advance.


We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced. 

Any offer of employment will be subject to pre-employment checks being carried out.

 Close date for applications is  21st July 2024.

Museum Website: https://birminghammuseumstrust.livevacancies.co.uk/#/job/details/283