Details:
Location:
GreenwichCategory:
Front of house/visitor servicesSalary:
Contract type:
Contract TemporaryHours:
OtherTelephone:
02088588565Visitor and Sales Assistant (Various Hours)
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts our people at the core of its success.
We are recruiting Visitor and Sales Assistants! We would love to hear from you if you are an excellent communicator, you understand what makes excellent customer service and you have a willingness to learn new skills. Our Visitor and Sales Assistants provide a great visitor experience in our galleries, on admissions and in our shops at our sites.
We offer a culture encouraging inclusion and diversity, a generous pension scheme, 28 days annual leave (pro rata for part-time contracts), 30% discount in our cafés and shops, interest-free season ticket and bike loans, training opportunities and continuous performance management reviews to support personal and career development, and NMDC reciprocal agreement for free admissions to other museums and galleries’ paid exhibitions. For a full list of the benefits, please visit our website.
We are looking to fill fixed-term contracts until 30th September and 31st October, depending on the site. These will start at different points during the peak holiday period starting from March, April, May. Please state in your application which hours you would like to apply for. We also really encourage and welcome applicants with foreign language skills, so do let us know if you speak another language within your application.
The types of hours available are:
Full-time
33.75 hours per week, on a rota including weekends and bank holidays. Shifts are 6.75 hours per day. Salary: £23,167 per annum.
Part-time
Lunch Cover - 4 hours per day shifts, usually from 11:30am-3:30pm. Salary: £13,729 per annum. We can also offer lunch cover positions working 3 or 4 days per week.
Weekends - 13.5 hours per week, working Saturdays and Sundays. Salary: £9,267 per annum.
Please see the attached job description and person specification for full details.
How to apply
Please complete an online application form by Saturday 1st February.
If you are shortlisted, you will be invited to a recruitment afternoon on Wednesday 12th February.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.