Events Support Officer

About us:

We are the official archive for the UK government, and for England and Wales. From the Domesday books to cabinet minister’s tweets The National Archives catalogue, conserve and safeguard our public records for everybody.

But, we are not just about the records. We are also about the people in them. The events they document, the stories they capture. Our records provide a vivid connection to all aspects of life past and present.

We are looking to recruit a bright and creative Events Support Officer to help us tell these stories through our popular events programme.

About the role:

We’re looking for a talented Event Support Officer to join our team. You should be passionate about delivering outstanding visitor experiences, and as Events Support Officer will work across our public events programme, including online and onsite delivery of our popular What’s On programme. You will be highly organised and a great team player who can coordinate the delivery of events, building positive relationships with internal and external specialists to support the central coordination of each event.

You will need excellent organisational skills and an ability to foster collaborative working relationships, along with good attention to detail which you will put to use in creating and checking event listings and liaising with speakers on our talks programme.

If you are highly organised and able to manage multiple tasks, projects and people in a fast-paced environment with good humour and creativity, we’d love to hear from you.

This role includes direct support of events and activities which require frequent but irregular working outside of normal office hours, including evenings and weekends.

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time.

How to apply:

If you are an internal applicant: please do not use the link on this page. Please apply via your employee Workday account.

If you are an external applicant: to submit your application please use the link at the bottom of this advert.

You will be asked to provide details of your work experience and write a personal statement, not exceeding 1200 words. In your personal statement please explain, using examples, how you meet the essential criteria given below. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section.

We understand that you might use artificial intelligence (AI) and other resources to assist with your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. We encourage you to showcase your unique knowledge and skills using your own voice.

Essential criteria:

- Excellent administrative and personal organisational skills and the ability to work under pressure, both individually and as part of a team.

- Excellent customer care and interpersonal skills

- Excellent written and oral communication skills, with good attention to detail.

- Excellent IT skills, including knowledge of Word, Excel, Outlook, with the ability to learn new systems as required.

- A can-do attitude and the ability to troubleshoot and resolve problems effectively working with a variety of internal stakeholders (IT, Visitor Services, Events and Exhibitions).

- Experience of organising and supporting the delivery of events.

Desirable criteria:

- Experience of delivering online events using Microsoft Teams, Zoom or similar.

- Experience of event delivery and/or venue management in the heritage/cultural sector

Museum Website: https://nationalarchives.wd3.myworkdayjobs.com/en-US/Careers/details/Events-Support-Officer_JR200512-1