Events Operations Manager

Events Operations Manager

Do you have good event management experience with the ability to build positive relationships with stakeholders, suppliers and clients? Would you like the opportunity to provide effective leadership to Event Managers and deliver high quality events at the Science Museum?

About us

At the Science Museum we aim to inspire visitors with award-winning exhibitions, iconic objects and stories of incredible scientific achievement. The Science Museum's world-class collection forms an enduring record of scientific, technological, and medical advancement from across the globe. You will have the opportunity to work in a distinctive and truly remarkable setting which transforms formal galas, conferences, and private soirées into once-in-a-lifetime events.

We are now recruiting for an Events Operations Manager to join on a permanent contract. This is a full-time role, working 35 hours per week and is based at the Science Museum in London with hybrid working available.

About the role

As Events Operations Manager, you will be responsible for providing effective leadership to the Event Managers within the Commercial Events Team. You will manage a team to deliver the highest standard of events and maximise profit within the Science Museum. You will develop and maintain positive relationships with key museum stakeholders, suppliers and contractors and ensure all activities are delivered in accordance with the Science Museum's Health and Safety procedures.

You will maximise the profitability of events and corporate hire through increased sales performance, additional income streams and cost control measures. You will increase repeat bookings by delivering exceptional events and developing strong relationships with external clients.

In this role, you will be working closely with the Event Sales Manager to manage event bookings, support wider Museum projects and set annual budgets with regular reviews.

About you

Joining us, you will have good event management experience, ideally with medium to large scale events in multi-use venues. You will have a high level of customer service skills with the communication and interpersonal skills needed to build positive working relationships with various stakeholders, suppliers and private and corporate clients.

Crucially, you will have a collaborative approach to working with sound operational expertise and demonstrable experience in developing procedures. You will also be able to manage and motivate a team, from recruitment to performance management.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

* Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.

* Career growth. We offer enhanced support with personal and professional development.

* Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.

* Health & Dental Insurance. Extra peace of mind, from day one.

* Wellbeing. All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.

* Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.

* Enhanced contributory pension. To support you in saving for the future.

* Interest-free loans. When you need a little extra cash for life events or home improvements.

* Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Museum Website: https://www.aplitrak.com/?adid=aHJzZXJ2aWNlLjMwMTg2LjExMTkzQHNjaWVuY2VtdXNldW0uYXBsaXRyYWsuY29t