Membership & Fundraising Assistant

About the Role

The Membership and Fundraising Assistant helps support the successful operation of the Horniman’s individual giving schemes, primarily focussed on the popular Membership scheme. This includes administration, communications and supporting campaigns and exclusive events.

Key Responsibilities

The role will support generating vital income to the Horniman Museum and Gardens through efficient database management, financial processing, the delivery of appealing events and benefits, and promotional communications.

About You

You will have good administrative experience and understanding of relational databases, and will be a confident IT user (including Outlook and Excel skills). You’ll be able to organise your tasks efficiently and work to an exceptional level of accuracy.

Key Qualities, Skills, and Experience

Experience of carrying out administrative tasks and maintaining systems and records (E)
Excellent computer skills particularly in Excel, Word and Outlook (E)
Experience of using relational databases (E) preferably Tessitura (D)
Proven ability to work with a high degree of accuracy and attention to detail (E)
Strong verbal and written communication skills, with a focus on customer experience (E)

The closing date for completed applications is 10am on Monday 4 May.

Interviews will be held on Thursday 14 May 2026.

Museum Website: https://www.horniman.ac.uk/about-the-horniman/jobs/